Privacy Notice
Insights Analytics Sdn Bhd (202401035770 (1581617-V)), our subsidiaries and associate companies (collectively, “Insights Analytics”, “we”, “our”, or “us”) is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA).
This Privacy Policy applies to all personal data processed by us, whether collected through our website (https://insightsanalytics.ai), email communications, or other interactions with you. By using our website and services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
Personal Data We Collect
We may collect the following types of personal data:
- Personal identifiable information: Name, email address, phone number, company name etc.; and / or
- Other information: any additional information you provide voluntarily through forms, surveys, or direct communications with us.
How We Collect Personal Data
We collect personal data in the following ways:
- Directly from you: when you submit inquiries or communicate with us; and / or
- Automatically: through cookies, analytics tools, and tracking technologies when you visit our website.
Purpose of Processing Personal Data
We collect and process your personal data for the following purposes:
- To process your request to purchase our products / services;
- To deliver our products to your desired address and location;
- To resolve any complaints / delivery problems (if any);
- To communicate with you regarding updates or inquiries; and / or
- For other purposes directly related to your use of our website or services.
Processing of Personal Data
We only process your personal data within Malaysia. Your personal data will not be transferred to any other countries / place outside of Malaysia.
Disclosure of Personal Data
We may disclose your personal data to:
- Business Partners: such as appointed couriers to deliver your purchased products; and / or
- Regulatory authorities: to comply with legal or regulatory obligations.
Security Measures
We take these measures to protect your personal data:
- By ensuring your personal data is kept as required by Act 709;
- By ensuring our staff do not misuse your personal data; and
- By performing contracts or agreements with third-party service providers or business partners.
Nevertheless, you are required to ensure the security of your password and not to disclose it to another party to reduce the risk of data breaches
Retention of Personal Data
We will retain your personal data for seven (7) years or only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely and permanently delete it.
Your Rights
You have the rights to:
- Correct / update your personal data;
- Access your personal data which we process and keep with us;
- Skip any of our new promotional products sent to you; and
- Withdraw your consent for us to process your personal data.
Exercising Choices Over Your Personal Data
Subject always to our rights and obligations under relevant laws and regulations, you may exercise your choice to limit the use or the extent of use of your personal data, including personal data relating to other persons who may be identified from that personal data. Should you wish to do so, kindly contact us through our contact details set out below.
Failure to Supply Personal Data
You have the right to withdraw your consent previously given to us (in full or in part) by providing us with a notice in writing subject to any applicable legal restrictions and a reasonable duration of time for the withdrawal of consent to be affected. If you limit the processing or withdraw your consent to any or all use of your personal data, it may result in:
- Us being unable to continue to administer any arrangement or contractual relationship in place between you and us;
- Us being unable to (continue to) perform any of our contractual obligations to you (if any);
- Us being unable to process your personal data for any of the Purposes, including without limitation to offer you an employment or any of the benefits provided to our employees based on your contract with us (if relevant); and / or
- The termination of any arrangements / agreements / contracts between you and us, without any liability on our part (“Consequences”).
Update to the Data Privacy Policy
We reserve the right to make any updates and modifications to this Privacy Policy at any time as we deem necessary, to the extent permitted by applicable law. The date of the latest update of this Privacy Policy is stated at the top of this page. Please review this Privacy Policy regularly to ensure that you are aware of any changes and updates. Your continued use of our Site and / or services signifies your assent to the changes and updates to the Privacy Policy. If you do not agree with the updates, please do not continue to use our Site and / or services.
Contact Us
If you have any questions, concerts, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Insights Analytics (202401035770 (1581617-V))
Parcel Lot No. D272, D273 & D274
1st Floor, Block D, Icom Square
Jalan Pending, 93450 Kuching
Sarawak, Malaysia
+60 82 – 266 607 / 266 608 / 485 334 / 266 609